Product and systems support requiring technical diagnosis rather than general service handling.
Listings updated 2026-08-26. Jobs on goLance stay open for about 30 days.
Showing 5 of 5 open listings, newest first.
Remote, Philippines. Full-time. We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join an end-user support organization. This role is ideal for…
Remote, Philippines. Full-time. About the Role The Service Desk Team Leader will lead a team of service desk agents, ensuring customer-focused service delivery and operational efficiency…
Remote, Philippines (Metro Manila). Full-time. Key Responsibilities Own and resolve the most complex, technically ambiguous, and escalated support cases for customers worldwide. Provide…
Remote, Argentina (LATAM region). Full-time. As a 1st Tier Support Specialist, you will play a pivotal role in maintaining high standards of customer satisfaction. You will take initiative…
Remote, Philippines. Contract, full-time independent contractor. Here's What You'll Do Day-To-Day: Omnichannel First-Level Support: Serve as the frontline point of contact for members…
Work includes handling email, chat and ticket queues, phone support, escalation handling, and writing or maintaining the help content behind a support function. Technical support roles sit alongside general service work.
Coverage is the deciding factor more often than anything else — clients hiring here are usually trying to fill a time-zone gap. Lead with the hours you can cover, then the helpdesk platforms you have worked in.
Familiarity with a mainstream platform helps, but most clients will train on their own stack if your communication is strong.
Only for some roles. Voice and written-only support are both posted regularly; the brief will say which.
Frequently yes, because the point is queue coverage. Confirm the expected window before you apply.
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