Product and systems support requiring technical diagnosis rather than general service handling.
Listings updated 2026-10-16. Jobs on goLance stay open for about 30 days.
Showing 9 of 9 open listings, newest first.
Remote, Philippines. Full-time. Your Mission You'll provide top-notch service to customers and teammates as part of a growing Customer Service team. When customers need technical assistance…
Remote, Brazil (São Paulo). Full-time. Travel required 25–50% annually. The Opportunity A highly skilled Customer Success Engineer is needed to play a key role in optimizing customers…
Remote, LATAM. Full-time, contract. The Customer Support Engineer is a pivotal technical role bridging client support, custom development, and platform implementation. You will serve as a…
Remote, North America. Full-time. Assist hundreds of customers weekly by answering questions, resolving technical challenges, and ensuring they get the most out of the product. Beyond…
Remote, Philippines. Full-time. We're seeking a skilled Technical Support Engineer to contribute to a large-scale customer experience transformation initiative for a global leader in the…
Remote, Philippines (Metro Manila). Full-time. Your Future Position Provide timely and professional technical support to station owners via email (phone and chat possible). Collaborate…
Remote, Philippines. Full-time. We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for…
Remote, Philippines. Full-time, includes weekends and nights (24/7 rotating schedule). What You'll Do Respond to customer support inquiries quickly and accurately via chat, phone, and…
Remote, Philippines. Full-time. This role serves as the nerve center of enterprise operations, responsible for real-time monitoring, incident triage, and coordination across technical and…
Work includes handling email, chat and ticket queues, phone support, escalation handling, and writing or maintaining the help content behind a support function. Technical support roles sit alongside general service work.
Coverage is the deciding factor more often than anything else — clients hiring here are usually trying to fill a time-zone gap. Lead with the hours you can cover, then the helpdesk platforms you have worked in.
Familiarity with a mainstream platform helps, but most clients will train on their own stack if your communication is strong.
Only for some roles. Voice and written-only support are both posted regularly; the brief will say which.
Frequently yes, because the point is queue coverage. Confirm the expected window before you apply.
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