goLance for
Customer & Gaming
Support Teams
Running an efficient remote customer support or gaming support team requires effective scheduling, transparent work tracking, and reliable payments. With goLance, all of these essentials are seamlessly integrated in one platform, making it easier to manage and scale your support operations.
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Real-Time Visibility
Our goMeter tool automatically logs shift start and end times, so you know exactly when someone is online or off-duty.
Transparent Hours
View each agent’s logged hours in real time, ensuring you only pay for actual work performed.
Flexible Compensation
Hourly contracts align perfectly with shift-based roles. Pay by the hour for scheduled shifts.
Fair & Motivational
Our platform allows you to offer optional bonus payments to top freelancers, encouraging better service quality and boosting their morale.
Task Management
Assign tasks, track progress, and streamline communication—all within the goLance platform.
Activity Monitoring
Assess productivity through hourly reports and optional activity screenshots to maintain service standards.
Why Choose goLance for
Support Teams?
Join goLance and connect with global clients, flexible jobs, and fast, secure payments.
Expertise in Customer Support
Our platform is built to handle the nuances of shift-based, high-availability roles.
Streamlined Operation
Centralize communication, track performance, and manage your support team efficiently from one place.
Scalable Solution
Easily expand your support coverage as your player base or customer demand grows—without sacrificing quality.
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