Customer service is one of the highest-volume categories on goLance, driven by companies building distributed support teams that cover more hours than a single office can.
Listings updated 2026-08-26. Jobs on goLance stay open for about 30 days.
Showing 24 of 83 open listings, newest first.
Remote, Philippines. Freelance contract, part-time (6 months: September 2026 – February 2027). As a Customer Happiness Team Member, you are the voice and heart of the brand. You won't rely…
Remote, Philippines. Full-time, day shift. The Customer Service Team Leader is responsible for daily operations and workflow management for an assigned team, monitoring adherence to SLAs…
Remote, Philippines. Full-time. We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join an end-user support organization. This role is ideal for…
Remote, Philippines. Contract, part-time. What to Expect Manage 5–6 simultaneous inbound customer chat conversations in Polish and English. Research and apply detailed workflows to resolve…
Remote, Philippines. Full-time. We are looking for a Patient Treatment Coordinator / Patient Conversion Specialist with direct patient-facing healthcare experience and a strong background…
Remote, Philippines. Full-time, Independent Contractor. Monday–Friday, U.S. Central Time (CST) or significant overlap required. Responsibilities Client Success & Recruitment Delivery Own…
Remote, Philippines. Full-time, 100% remote. What You'll Do Lead the onboarding and implementation journey, ensuring a smooth experience for all clients. Manage customer inquiries via…
Remote, Philippines. Full-time, freelance (permanent work-from-home). Responsibilities Respond to customer inquiries and provide accurate information and assistance. Troubleshoot and…
Remote, Philippines. Full-time. Schedule: Monday–Friday 8:30 AM–5:30 PM CST + Half-day Saturday 9:30 AM–2:30 PM CST. This dual-role position serves as the main point of contact between…
Remote, Latin America. Full-time. We are looking for a Customer Retention and Sales Specialist to join our growing team in Latin America. This is a key role requiring strong sales skills …
Remote, Panama. Full-time, 11AM–7PM EST. About the Role This role is for a pharmacist who believes customer service is a craft. Healthcare Concierges (internally called Care Partners) serve…
Remote, Philippines. Full-time, 100% work from home. Schedule: 8AM–5PM PST, Monday to Friday (40 hours/week). We are searching for a Client Success Manager who will work with a US-based…
Remote, Philippines. Full-time. Schedule: 9:00 AM – 5:00 PM EST, Monday to Friday. Responsibilities Correspond with customers by telephone and email to provide information and solutions…
Remote, Philippines. Full-time. Schedule: Monday to Friday, 3:00 PM to 12:00 AM PH Time About the Role As a Customer Support and Logistics Specialist, you will play a pivotal role in…
Remote, Philippines. Full-time, night shift (Mon–Fri, 9:00 a.m.–6:00 p.m. US Pacific Time). A plaintiff-side personal injury law firm representing injured clients across eleven U.S. states…
Remote, Philippines. Full-time. Schedule: Monday to Friday, 8:00 AM to 4:00 PM UK Time (including 1-hour break). Duties and Responsibilities: Warranty Registration Register customer…
Remote, Philippines. Part-time, with potential transition to full-time. We're looking for a proactive and highly responsive Customer Service Representative with hands-on GoHighLevel (GHL)…
Remote, Philippines (any region). Full-time, voice-based, US day shift: 11:30 PM – 8:30 AM Philippine Time (PHT), Monday to Friday. A rapidly expanding US healthcare services company is…
Remote, Colombia. Full-time. Your Mission: Day to Day Responsibilities Make high-volume inbound and outbound auction-related calls using approved scripts Clearly explain auction details…
Remote, Philippines (Iloilo). Full-time, EDT timezone. Job Overview We are seeking a highly organized and detail-oriented Expedited Service Representative to join our team. The ideal…
Remote, Philippines. Full-time, Monday to Friday, 7:00 AM – 4:00 PM US Pacific time. As a Customer Success and Support Representative, you will own the customer relationship after the sale…
Remote, Philippines (supporting U.S.-based physician practice, Pacific Time Zone hours). Full-time. We are looking for an experienced and highly organized Healthcare Virtual Assistant /…
Remote, Brazil. Contract, full-time. A detail-oriented and service-driven professional is sought to support the administration of childcare-related programs and client services. This role…
Remote, Brazil. Full-time. About The Role A proven SaaS leader is needed to join a stellar Customer Success team serving the world's most impactful non-profits. As the Director of Customer…
Work includes handling email, chat and ticket queues, phone support, escalation handling, and writing or maintaining the help content behind a support function. Technical support roles sit alongside general service work.
Coverage is the deciding factor more often than anything else — clients hiring here are usually trying to fill a time-zone gap. Lead with the hours you can cover, then the helpdesk platforms you have worked in.
Familiarity with a mainstream platform helps, but most clients will train on their own stack if your communication is strong.
Only for some roles. Voice and written-only support are both posted regularly; the brief will say which.
Frequently yes, because the point is queue coverage. Confirm the expected window before you apply.
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