Freelance Jobs

Freelance Customer Service Jobs

Customer service is one of the highest-volume categories on goLance, driven by companies building distributed support teams that cover more hours than a single office can.

51open roles
10posted this week
50hourly
1fixed price
3client countries

Listings updated 2026-09-29. Jobs on goLance stay open for about 30 days.

Open Customer Service roles

Showing 24 of 51 open listings, newest first.

Spanish-English Over-the-Phone Interpreter

HourlyPosted today

Remote, Argentina (Buenos Aires). Contract, freelance. Your Role As an Over-the-Phone Interpreter (OPI), you will provide consecutive, bidirectional interpretation, helping people…

Magi-KUnited StatesCustomer Service

Customer Care Representative

HourlyPosted yesterday1 applicant

Remote, Colombia (Bogotá). Full-time. Responsibilities Nurture long-term relationships, proactively identify issues, and guide customers throughout their journey with the product. Oversee…

HyperGuestUnited StatesCustomer Service

Customer Care Specialist

HourlyPosted 2 days ago1 applicant

Remote, Costa Rica. Full-time. As a Customer Care Specialist, you will manage customer care requests and coordinate their resolution with internal partner teams. Your role extends beyond…

GranicusUnited StatesCustomer Service

Technical Support Representative

HourlyPosted 2 days ago1 applicant

Remote, North America. Full-time. Assist hundreds of customers weekly by answering questions, resolving technical challenges, and ensuring they get the most out of the product. Beyond…

QuoUnited StatesTechnical Support

Customer Support Specialist (Graveyard Shift)

HourlyPosted 2 days ago2 applicants

Remote, Honduras. Full-time, part-time schedule options (18 hrs/week or 24 hrs/week). Graveyard shift: 1:00 am – 7:00 am. As a Customer Support Specialist, you'll respond to customer and…

People y Process S de RL de CVUnited StatesCustomer Service

StackCommerce Tier 1 Customer Service Agent — Seasonal

HourlyPosted 3 days ago12 applicants

StackCommerce is seeking highly capable Customer Service Agents to join our growing support team. While this is a Tier 1 temporary role, the nature of our support environment requires…

StackCommerceUnited StatesPayment verifiedCustomer Service

Customer Service Representative (CSR)

HourlyPosted 4 days ago9 applicants

Remote, Honduras. Full-time, U.S. client business hours. What You'll Own Customer Support & Issue Resolution Respond to inbound customer inquiries via phone, email, live chat, and support…

PavagoUnited StatesCustomer Service

Family Coordinator (Remote)

HourlyPosted last week1 applicant

Remote, Philippines. Full-time, Monday–Friday, 8:00 a.m.–4:30 p.m. Pacific Time (8-hour shift with 30-minute lunch break). We're hiring Family Coordinators to compassionately guide families…

Meadow MemorialsUnited StatesCustomer Service

Customer Success Specialist, Life Sciences (Philippines)

HourlyPosted last week

Remote, Philippines. Full-time. The Role As a Customer Success Specialist, you will help professors at leading universities in APAC integrate our videos into their courses to improve…

JoVEUnited StatesCustomer Service

Community Support Specialist

HourlyPosted last week2 applicants

Remote, Philippines. Full-time. The Role We're hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our…

AI AcquisitionUnited StatesCustomer Service

E-commerce Customer Support Agent (Shopify/DTC)

HourlyPosted last week3 applicants

Remote, Philippines. Contract, full-time hours (30–40+ hours per week). We're looking for experienced Customer Support Agents to join the team on an hourly contract basis, starting within…

KittySpoutUnited StatesCustomer Service

Service Coordinator

HourlyPosted last week

Remote, Philippines. Full-time. Duties and Responsibilities: Serves as first point of contact for help desk calls and service requests. Ensure service standards and policies are being used…

Manila RecruitmentUnited StatesCustomer Service

Customer Support & Executive Assistant

HourlyPosted last week1 applicant

Remote, Philippines. Full-time, Monday–Friday, US business hours. Responsibilities: Customer Support Manage customer inquiries through Gorgias and other support channels. Review and QA…

MultiplyMii Venture Pte LtdUnited StatesCustomer Service

Client Onboarding Coordinator

HourlyPosted last week1 applicant

Remote, Philippines. Full-time, Independent Contractor. The Role We are looking for a Client Onboarding Coordinator to help new customers successfully move through the first steps of their…

Growth Partner & Consultancy LimitedUnited StatesCustomer Service

Client Care Coordinator

HourlyPosted last week

Remote, Philippines. Contract, full-time. U.S. Eastern Time hours required. About the Role As a Client Care Coordinator you are the first point of contact for individuals who often believe…

Lauth Investigations International IncUnited StatesCustomer Service

Technical Support Engineer

HourlyPosted last week

Remote, Philippines. Full-time. We're seeking a skilled Technical Support Engineer to contribute to a large-scale customer experience transformation initiative for a global leader in the…

MiratechUnited StatesTechnical Support

Client Operations Lead

HourlyPosted last week

Remote, Philippines (Cebu City). Full-time, Independent Contractor. U.S. Central Time (CST) or significant overlap required. About You Build client trust through proactive communication and…

Anavah TalentUnited StatesCustomer Service

Client Services Manager / Mortgage Specialist

HourlyPosted last week

Remote, Philippines. Full-time, Independent Contractor. Role Overview We're seeking an experienced Broker Assistant / Mortgage Sales Coordinator to join a growing Australian mortgage…

Hunt StUnited StatesCustomer Service

Sourcing Assistant - Healthcare

HourlyPosted last week9 applicants

The sourcing assistant's main role is to support the sourcing team with all inbound/outbound/proactive communications to hire candidates. This is a short term contract. Expectations/daily…

Elite Medical StaffingUnited StatesPayment verifiedCustomer Service

AIS Tech Support Agent

HourlyPosted last week

Remote, Philippines (Metro Manila). Full-time. Your Future Position Provide timely and professional technical support to station owners via email (phone and chat possible). Collaborate…

KplerUnited StatesTechnical Support

Associate Technical Support Specialist

HourlyPosted last week

Remote, Philippines. Full-time. We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for…

Milestone Technologies, Inc.United StatesTechnical Support

Technical Support Engineer

HourlyPosted last week

Remote, Philippines. Full-time, includes weekends and nights (24/7 rotating schedule). What You'll Do Respond to customer support inquiries quickly and accurately via chat, phone, and…

DudaUnited StatesTechnical Support

Customer Service Representative & Dispatcher

HourlyPosted last week1 applicant

Remote, Philippines. Full-time, EST Business Hours. Responsibilities Conduct outbound confirmation calls and follow-up emails with vendors to verify job completions daily. Obtain and upload…

MultiplyMii Venture Pte LtdUnited StatesCustomer Service

Junior Technical Support Engineer

HourlyPosted last week

Remote, Philippines. Full-time. This role serves as the nerve center of enterprise operations, responsible for real-time monitoring, incident triage, and coordination across technical and…

MiratechUnited StatesTechnical Support

What customer service work involves

Work includes handling email, chat and ticket queues, phone support, escalation handling, and writing or maintaining the help content behind a support function. Technical support roles sit alongside general service work.

How to win this work on goLance

Coverage is the deciding factor more often than anything else — clients hiring here are usually trying to fill a time-zone gap. Lead with the hours you can cover, then the helpdesk platforms you have worked in.

Frequently asked questions

Do I need experience with a specific helpdesk?

Familiarity with a mainstream platform helps, but most clients will train on their own stack if your communication is strong.

Is phone work required?

Only for some roles. Voice and written-only support are both posted regularly; the brief will say which.

Are shifts fixed?

Frequently yes, because the point is queue coverage. Confirm the expected window before you apply.

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