Customer service is one of the highest-volume categories on goLance, driven by companies building distributed support teams that cover more hours than a single office can.
Listings updated 2026-10-16. Jobs on goLance stay open for about 30 days.
Showing 24 of 45 open listings, newest first.
Remote, Latin America. Full-time. Responsibilities Serve as a primary point of contact for Customer operational and configuration requests. Support implementations and deployments from…
We have a working salon booking bot that handles customer messages and schedules services inside our salon management platform. Our previous developer is unavailable due to personal issues…
Design, develop, and maintain automated tests for mobile applications. Build and improve scalable automation frameworks and testing infrastructure. Perform both manual and automated testing…
Remote, Brazil. Internship, full-time. You will support clients with their daily needs, provide guidance on the effective use of our products and services, and collect valuable feedback to…
Remote. Full-time. This role requires employees to be able to work in shifts. The following shifts are available between 6am-9pm (M-F) Central time. Job Summary As a Customer Care…
Fully Remote, Costa Rica or Panama. Full-time, Monday–Friday, 40 hours/week, 9am–5pm or 12pm–8pm US Central Time (some weekend work may be required). For many people, an intake call is the…
Remote, Nicaragua / LATAM. Contract. Job Overview We are looking for a motivated and bilingual Customer Service Representative to join our remote team. In this role, you will be responsible…
Remote, worldwide. Independent contractor, full-time. US business hours. We are matching experienced professionals with current and future US client opportunities across three focused…
Project Overview We are seeking a skilled appointment setter to serve as the initial point of contact between our business and potential clients. This role is crucial in managing outreach…
Remote, Argentina (Buenos Aires). Full-time, 40 hours/week. Schedule: Standard US Pacific Standard Time (PST) business hours, with the possibility of weekend shifts as needed (advance…
Remote, Philippines. Full-time, with required overlap between US Eastern and Australian (AEST/AEDT) business hours. Why This Role Exists As the team scales its customer base across the US…
Remote, Philippines. Full-time. Your Mission You'll provide top-notch service to customers and teammates as part of a growing Customer Service team. When customers need technical assistance…
Remote, worldwide (EMEA or Asia-Pacific preferred). Contract, full-time. What You'll Work On Handle complex customer cases that require investigation, not just template responses. Identify…
Remote, Philippines. Full-time, remote during UK business hours. Role Overview We're looking for an organized and detail-focused individual to manage the ordering and onboarding of telecoms…
Remote, Brazil. Full-time, contractor (PJ/independent). Monday to Friday, 09:00–17:30. Responsibilities Prospect new clients and develop your own client portfolio. Provide consultative…
Remote, Brazil (São Paulo). Full-time. Travel required 25–50% annually. The Opportunity A highly skilled Customer Success Engineer is needed to play a key role in optimizing customers…
Remote, Colombia (Bogotá). Full-time. This role supports independent retailers in adopting a digital marketing platform developed by a US-based technology company specializing in software…
Remote, Colombia. Full-time, permanent contract. Responsibilities Assist and support international customers via phone, chat, and email. Resolve inquiries related to orders, deliveries…
Remote, LATAM. Full-time, contract. The Customer Support Engineer is a pivotal technical role bridging client support, custom development, and platform implementation. You will serve as a…
Remote, Argentina (Buenos Aires). Contract, freelance. Your Role As an Over-the-Phone Interpreter (OPI), you will provide consecutive, bidirectional interpretation, helping people…
Remote, Colombia (Bogotá). Full-time. Responsibilities Nurture long-term relationships, proactively identify issues, and guide customers throughout their journey with the product. Oversee…
Remote, Costa Rica. Full-time. As a Customer Care Specialist, you will manage customer care requests and coordinate their resolution with internal partner teams. Your role extends beyond…
Remote, North America. Full-time. Assist hundreds of customers weekly by answering questions, resolving technical challenges, and ensuring they get the most out of the product. Beyond…
Remote, Honduras. Full-time, part-time schedule options (18 hrs/week or 24 hrs/week). Graveyard shift: 1:00 am – 7:00 am. As a Customer Support Specialist, you'll respond to customer and…
Work includes handling email, chat and ticket queues, phone support, escalation handling, and writing or maintaining the help content behind a support function. Technical support roles sit alongside general service work.
Coverage is the deciding factor more often than anything else — clients hiring here are usually trying to fill a time-zone gap. Lead with the hours you can cover, then the helpdesk platforms you have worked in.
Familiarity with a mainstream platform helps, but most clients will train on their own stack if your communication is strong.
Only for some roles. Voice and written-only support are both posted regularly; the brief will say which.
Frequently yes, because the point is queue coverage. Confirm the expected window before you apply.
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