Freelance Jobs

Freelance Customer Service Jobs

Customer service is one of the highest-volume categories on goLance, driven by companies building distributed support teams that cover more hours than a single office can.

56open roles
19posted this week
55hourly
1fixed price
3client countries

Listings updated 2026-09-16. Jobs on goLance stay open for about 30 days.

Open Customer Service roles

Showing 24 of 56 open listings, newest first.

Junior Technical Support Engineer

HourlyPosted today

Remote, Philippines. Full-time. This role serves as the nerve center of enterprise operations, responsible for real-time monitoring, incident triage, and coordination across technical and…

MiratechUnited StatesTechnical Support

Care Excellence Lead

HourlyPosted today

Remote, Philippines. Full-time. This role owns the operational excellence, quality, and reliability of a Care Excellence team across 24x7 support operations. Responsibilities include…

IntellectUnited StatesCustomer Service

CX Associate (Mandarin / English)

HourlyPosted today

Remote, Philippines (Cebu City). Full-time, 40+ hours/week. Schedule: Substantial overlap with U.S. CDT (UTC-5); Morning shift 5AM–1PM China Time (UTC+08:00). A privately-held, high-growth…

Anavah TalentUnited StatesCustomer Service

Appointment Setter & Inside Sales Representative (Automotive)

HourlyPosted today

Remote, Philippines. Part-time, Independent Contractor. Role Overview We are seeking a warm, energetic, and coachable Appointment Setter and Inside Sales Representative to be the first…

Hunt StUnited StatesCustomer Service

Client Onboarding Coordinator

HourlyPosted yesterday1 applicant

Remote, Philippines. Full-time, Independent Contractor. What You Will Do Contact new customers quickly after purchase, targeting first phone attempt within 30 minutes. Welcome customers and…

Growth Partner & Consultancy LimitedUnited StatesCustomer Service

Senior Customer Support Specialist

HourlyPosted yesterday

Remote, Philippines (Metro Manila). Full-time. Key Responsibilities Own and resolve the most complex, technically ambiguous, and escalated support cases for DealHub's customers worldwide…

DealHubUnited StatesTechnical Support

Customer Success Manager (CSM / Account Manager)

HourlyPosted yesterday

Remote, El Salvador. Full-time, remote during U.S. client business hours. Own client relationships, drive product adoption, protect revenue, and identify opportunities for account growth…

PavagoUnited StatesCustomer Service

Medical Clinic Call Center & Triage Coordinator (Bilingual)

HourlyPosted yesterday

Remote, El Salvador. Full-time, 40 hours/week. Seeking a dependable, organized, and articulate Medical Clinic Call Center & Triage Coordinator to serve as a primary virtual point of contact…

Staffing for DoctorsUnited StatesCustomer Service

Medical Virtual Assistant

HourlyPosted yesterday1 applicant

Remote, El Salvador. Full-time. Responsibilities Answer calls and assist patients Verify insurance & update patient information Manage referrals, faxes & medical records Explain insurance…

Vital Virtuals LLCUnited StatesCustomer Service

Customer Retention Specialist

HourlyPosted yesterday

Remote, Latin America. Full-time. What You Will Do Manage end-to-end conversations with students considering canceling their program or requesting a refund, using consultative sales skills…

TripleTenUnited StatesCustomer Service

Happy path testing of 14.09.26

HourlyPosted 2 days ago

Happy path testing of 14.09.26Happy path testing of 14.09.26Happy path testing of 14.09.26Happy path testing of 14.09.26Happy path testing of 14.09.26Happy path testing of 14.09.26Happy…

change ratesUnited KingdomPayment verifiedOther - Customer Service

Customer Support Agent – English & Japanese

HourlyPosted 6 days ago

Remote, Philippines. Full-time. As a Player Support Agent, you will support players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic…

Amber StudioUnited StatesCustomer Service

Customer Success Manager (Bilingual English/Spanish)

HourlyPosted 6 days ago

Remote, Philippines. Full-time. We are looking for a proactive and highly skilled Customer Success Manager (CSM) to join our remote team. This role is responsible for building strong client…

CrewBloomUnited StatesCustomer Service

Medical Information Specialist III

HourlyPosted last week

Remote, Philippines (supporting U.S. business operations). Full-time. A frontline specialist responsible for delivering virtual or telephonic support to customers, patients, healthcare…

Inizio MedicalUnited StatesTechnical Support

Vietnamese-Speaking Medical Virtual Assistant

HourlyPosted last week

Remote, Philippines (or PH/US-aligned hours). Contract. Responsibilities Provide patient support and coordination in both Vietnamese and English via phone, email, and chat. Handle…

MedVAUnited StatesCustomer Service

Customer Service Representative

HourlyPosted last week2 applicants

Remote, Nicaragua / LATAM. Full-time, work from home. Responsibilities Answer a high volume of inbound calls from customers in a professional and friendly manner. Listen actively, identify…

Geeks on SiteUnited StatesCustomer Service

Tier 1 Product Support Specialist

HourlyPosted last week

Remote, Philippines. Full-time. Shift: 9AM–6PM Pacific Standard Time (weekends on rotating schedule). The primary goals of this role are to master the company's products and services…

YlopoUnited StatesTechnical Support

Healthcare Contact Centre Supervisor

HourlyPosted last week

Remote, Philippines (Metro Manila). Full-time, supporting U.S. business hours including evenings, overnight shifts, weekends, and holidays as required. The Contact Centre Supervisor is a…

Inizio MedicalUnited StatesCustomer Service

Medical Information Specialist II

HourlyPosted last week

Remote, Philippines (supporting U.S. business hours). Full-time. A frontline specialist responsible for delivering virtual or telephonic support to clients, customers, patients, and…

Inizio MedicalUnited StatesTechnical Support

Customer Support Representative

HourlyPosted last week5 applicants

Remote, Philippines. Freelance, full-time. Monday to Friday, 7:00 a.m. to 4:00 p.m. (including a one-hour break). Key Responsibilities Respond promptly to customer enquiries across email…

TimeleftUnited StatesCustomer Service

Customer Success Associate

HourlyPosted last week1 applicant

Remote, Philippines. Full-time. Key Responsibilities Onboarding & Relationship Management Guide clients through the onboarding process and ensure a smooth transition. Provide clear…

CrewBloomUnited StatesCustomer Service

Head of Customer Support Operations

HourlyPosted last week

Remote, Philippines. Full-time. The Customer Support Operations Head manages the day-to-day performance of outsourced customer service teams delivered through BPO partners. This role covers…

ZigZag CareersUnited StatesCustomer Service

Senior Customer Service Representative

HourlyPosted last week1 applicant

Remote, Philippines. Full-time, independent contractor. Role Overview We're looking for experienced and reliable Customer Service Officers / Call Center / Booking Officers to join a remote…

Hunt StUnited StatesCustomer Service

Customer Experience Representative

HourlyPosted last week1 applicant

Remote, Bolivia. Full-time. What You'll Do Handle complex customer issues across banking, credit, and payments via email, chat, and phone with precision and clarity, requiring thorough…

FlexUnited StatesCustomer Service

What customer service work involves

Work includes handling email, chat and ticket queues, phone support, escalation handling, and writing or maintaining the help content behind a support function. Technical support roles sit alongside general service work.

How to win this work on goLance

Coverage is the deciding factor more often than anything else — clients hiring here are usually trying to fill a time-zone gap. Lead with the hours you can cover, then the helpdesk platforms you have worked in.

Frequently asked questions

Do I need experience with a specific helpdesk?

Familiarity with a mainstream platform helps, but most clients will train on their own stack if your communication is strong.

Is phone work required?

Only for some roles. Voice and written-only support are both posted regularly; the brief will say which.

Are shifts fixed?

Frequently yes, because the point is queue coverage. Confirm the expected window before you apply.

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