Sheldon Svend Carreon - My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking great customer support such as Email Handling, Chat Support, Phone Support and other general admin tasks. I've been on the field for over 6 years and has developed skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My optimism, drive, and eagerness to explore make me the best at what I do, as most of my supervisors say. I am proficient with: • Zendesk Ticketing system, Slack, CRM, Vdesk, Dialer and Communicator • MS Office (Word, Excel and Power Point) Technical Requirements • Dual Monitor • Core i7 processor with 16GB RAM • High Speed Internet connection (15MBPS+) • Back-up internet connection and stable power Supply I believed and practiced in this saying by Aristotle, "Quality is not an act. It is a habit." Thanks for dropping by.